Terms of service

Terms of Service

Last Updated: 31 August 2026

1. About Us

This website (hshomebrew.com.au) is operated by H&S Brew Supplies (“we”, “us”, “our”), trading through our Nerang Brewing and Oxenford Brewing stores in Queensland, Australia. By using this website or placing an order with us, you agree to these Terms of Service.

2. Our Products

We sell equipment, ingredients, and supplies for home beer, wine, cider, spirits, ginger beer, and cheese making. We do not sell alcohol. Some products we sell (such as distilling equipment and spirit essences) are legal to purchase and use in Australia within the limits described on our Distilling Legal Information page — it is your responsibility to understand and comply with these requirements, including any licensing obligations under Australian Taxation Office rules, before using our products to produce alcohol for consumption.

3. Pricing and Availability

Prices are listed in Australian Dollars (AUD) and include GST where applicable. We make reasonable efforts to ensure prices and product information are accurate, but errors may occasionally occur. If we discover a pricing error on an order you’ve placed, we will contact you before proceeding, and you may choose to continue at the corrected price or cancel your order for a full refund.

Product availability is not guaranteed. If an item you’ve ordered is unexpectedly out of stock, we will contact you to arrange a substitute, refund, or delay.

4. Orders and Payment

By placing an order, you’re making an offer to purchase, which we may accept or decline. Payment is processed securely at checkout; we do not store your full card details. Orders are confirmed once payment has been successfully processed.

5. Shipping and Returns

Please see our separate Shipping Policy and Refund Policy for details on delivery and returns.

6. Intellectual Property

All content on this website — including text, images, logos, and product descriptions — is owned by H&S Brew Supplies or used with permission, and may not be copied or reproduced without our consent.

7. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our products or this website. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

8. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

9. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

H&S Brew Supplies
Email: admin@hshomebrew.com.au
Nerang Brewing: 07 5527 2588 | Shop 8/41 Price Street, Nerang, QLD 4211
Oxenford Brewing: 07 5502 7700 | Shop 11, Oxenford Square Shopping Centre, 100–106 Old Pacific Highway, Oxenford, QLD 4210